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Nathan Dewolf
FOUNDER & SENIOR ADVISOR
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Nathan has spent 20+ years helping organizations run better— leveraging a background in analytics and global entrepreneurship to spot where operations break down and design solutions that actually stick. He’s led award-winning teams at Fortune 500 companies and now works as an operational excellence consultant, helping leaders build processes and cultures that scale without burning people out. His real focus isn’t just efficiency — it’s building teams that value trust and human-centered solutions.
John Sherman
VICE PRESIDENT, OPERATIONS
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John is passionate about building strong connections and helping others navigate complexity with confidence. As Kiona’s Vice President of Operations, he draws on a background in accounting and finance to oversee the company’s back office, and leverages his expertise in process design and change management to bring calm to chaos, streamline operations, and deliver meaningful results for clients.
Ben Hart
DIRECTOR, BUSINESS DEVELOPMENT
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With a background spanning engineering, program management, enterprise data architecture, and applied AI, Ben builds teams that solve their toughest problems through solid processes, data, and AI. As Kiona’s Director of Business Development, he focuses on helping clients design and implement practical technical solutions. Outside the office, he loves fabricating functional art, running games as a Dungeon Master, and raising a little good trouble.
Aimeé Barroso Tapia
BUSINESS ANALYST
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Trained at Tec de Monterrey in Mexico, Aimeé is a mechatronics engineer with a specialty in aeronautics. With a background in manufacturing, she has established a strong track record of managing complex products and projects from end to end. Her experience includes leading production lines, coordinating vendors and supply chains, upholding quality and safety standards, and cutting costs and waste. As a Certified Scrum Master with Six Sigma Green and Yellow Belts, she now works as a business analyst at Kiona, mapping processes and requirements for a company-wide contract management rollout. She also steps capably into PM or tech support roles whenever the goal calls for it. Outside of her work with Kiona, Aimeé tutors children and loves fantasy and dragons, traveling, anything sweet, and a bit of sassy humor.
Birinder Brar
BUSINESS ANALYST
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With experience spanning technology implementations, data initiatives, and business transformation across multiple industries, Birinder is an expert in turning big goals into clear, actionable plans. A certified PMP, CSM, and CSPO, he serves as both project manager and business analyst on strategic technology and data initiatives at Kiona. His responsibilities include coordinating teams, clarifying requirements, and keeping stakeholders aligned so the right things get built and delivered on time. Outside of work, Birinder enjoys spending time with his family, traveling, and exploring new places.
Emileah Hiatt
SENIOR DATA ENGINEER
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Emileah has spent a decade as a data engineer, building automated data products and platforms at four different companies. Grounded in a BS in Statistics and an MS in Business Analytics, she turns complex data into reliable, scalable systems that teams can use and trust. Now in her second stint with Kiona, she serves as a Senior Data Engineer Consultant for Pattern Energy, building out its enterprise data platform and the team that will run it. Outside of work, Emileah owns a bike shop in Florida and loves traveling, getting outdoors, and spending time with her husband and four kids.
Romal James, Jr.
PROGRAM MANAGER
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Romal is a senior transformation, program, and product leader with 20+ years of experience driving enterprise change across aerospace, defense, government, manufacturing, and energy. His work spans top-tier organizations such as Lockheed Martin, NASA, Blue Origin, Virgin Galactic, and the U.S. Department of Defense. A PMP, Risk Management Professional, and Lean Six Sigma Master Black Belt, Romal turns complex operational challenges into structured programs that deliver results. As AI becomes central to enterprise operations, he’s expanding his focus to AI-enabled transformation, intelligent automation, and governance — helping organizations move beyond experimentation to integrate AI into processes and operating models that drive measurable results.
Kevin Madden
PROGRAM MANAGER
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Kevin found his calling the way many great project managers do. Starting as an operations manager, he was tapped for so many projects that leading them became his full-time job. Fifteen years later, he’s a PMP, Six Sigma Green Belt, and Certified Scrum Master specializing in M&A integration and ERP implementation. His past accomplishments include building an IT PMO from the ground up at Tungsten Automation. At Kiona, he leads the Cordelio integration as a Senior Project Manager, working with every function within Pattern Energy. Off the clock, he’s a husband and dad of two who loves the outdoors and live music.
Genna Missett
LEAD BUSINESS ANALYST
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With 20 years working in federal government ERP support and implementation, Genna specializes in process analysis and transformation and has led projects at eight federal agencies. Currently serving as Kiona’s Lead Business Analyst, they help a fast-growing client streamline its business initiatives. Outside of work, Genna’s favorite thing in the world is professional wrestling, followed closely by horror movies and punk music. They are also the proud caretaker of a Shih Tzu–Chihuahua mix, Larry Andersen, named in honor of their favorite MLB radio broadcaster.
Derrick Shaw
PROGRAM MANAGER
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Derrick has spent 25+ years leading across engineering, manufacturing, and program management, supporting organizations such as NASA, Boeing, and Blue Origin. He holds a PhD, MBA, and MPhil, is a Lean Six Sigma practitioner, and has taught at the university level. Derrick sees leadership as stewardship, and throughout his career he has shown a remarkable ability to strengthen the people and organizations entrusted to him. At Kiona, he puts that into practice by connecting people, processes, and technology so improvements become lasting ways of working rather than one-time fixes. Off the clock, you’ll find him on the golf course, staying active, exploring new ideas, or giving back through humanitarian work.
Luke Shealy
BUSINESS ANALYST
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As a Business Analyst at Kiona, Luke helps clients turn operational chaos into actionable information and clear objectives. With a history degree from Rice University and 3+ years at a national law firm, most recently as a business analyst in operations, he has a sharp eye for data and patterns — and the insights they can reveal. Outside of work, Luke enjoys reading, working out, and walking his dog.
Renee Shoner
PROGRAM MANAGER
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Renee has spent 20+ years leading business transformation, organizational change, and enterprise-wide programs. As a Senior Program Manager with Kiona, she supports transformation initiatives at Pattern Energy. Outside of work, she founded and leads Parkinson’s of Flagler Palm Coast, a nonprofit serving people with Parkinson’s and their families, which reflects her belief in bringing people together to make a lasting difference.
Tony Smith
PROGRAM MANAGER
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Tony has spent 20+ years turning strategic vision into results across entire organizations. A change management expert who leverages Lean Six Sigma methodologies, he optimizes processes, raises quality standards, and builds solutions that scale. He has a track record of establishing and growing PMOs, managing project portfolios, and bringing cross-functional teams together around shared objectives. As a Senior Program Manager at Kiona, he brings that experience to every client and project he supports.
Oscar Tello
TECHNOLOGY ADVISOR
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Oscar is a mechatronics engineer with a concentration in data science and engineering, as well as an MBA that grounds his technical work in finance and business strategy. At Kiona, Oscar combines Python and AI to build data-driven solutions that optimize business operations and help organizations run smarter. He’s currently pursuing a PhD focused on digital transformation, organizational management, and change management, giving him valuable insight into technologies and how people can use them effectively.